These Terms and Conditions govern all bookings and travel services provided by SRF Travels Sri Lanka. By booking a tour with us, you agree to abide by the following terms:
A 25% deposit is required upon arrival in Sri Lanka to confirm your tour.
The remaining balance must be paid the day before the last day of your tour.
We accept payments via credit/debit cards, PayPal, USD, Euros, and Sri Lankan Rupees (LKR).
A 3–4% transaction fee applies to credit/debit card and PayPal payments.
Accommodation is optional and can be arranged by SRF Travels Sri Lanka based on your request.
Clients may pay directly to the hotel or accommodation provider.
We are not responsible for changes, delays, or issues caused by third-party accommodations not paid through u
Cancellation policies vary depending on the services booked.
Deposits are non-refundable unless otherwise agreed in writing.
Cancellations made less than 7 days before the tour start date may incur full charges.
We aim to provide flexible options in case of rescheduling due to emergencies or flight issues.
We offer fully customizable tours. Itinerary changes can be requested before or during the tour, subject to availability and agreement.
Additional costs may apply for added destinations, excursions, or upgrades.
SRF Travels Sri Lanka is responsible for providing safe transportation, professional guides, and delivering services as described.
We are not liable for personal injuries, accidents, illness, theft, delays, or force majeure events (natural disasters, strikes, etc.).
Clients are advised to obtain comprehensive travel insurance before traveling.
There are no strict age restrictions. We accommodate children, senior citizens, and travelers with limited mobility.
Please inform us in advance about special medical needs or accessibility requirements so we can prepare accordingly.
During tours, we may capture photos or videos for promotional use on our website and social media.
If you do not wish to be included, please inform us at the start of the tour.
Clients are expected to behave respectfully toward local communities, tour guides, accommodation staff, and fellow travelers.
Illegal activities, offensive behavior, or damage to property may result in tour termination without a refund.
Free Wi-Fi is provided in our vehicles, but signal strength may vary in remote areas.
We recommend purchasing a local SIM card if you require consistent internet access.
These terms are governed by the laws of Sri Lanka.
Any disputes shall be handled in the courts of Sri Lanka.